1. Information We Collect
Information you provide: your name, shipping and billing address, email, phone number, order details, and any message you send us. Payment card details are collected and processed by our payment providers, not stored by us.
Information collected automatically: device and browser data, IP address, pages viewed, and similar analytics data collected through cookies and comparable technologies.
Information from third parties: order, fulfillment, and fraud-screening data from our e-commerce and payment providers (for example, Shopify, Stripe, Affirm), and shipping information from carriers.
2. How We Use Your Information
We use personal information to process and fulfill orders, arrange shipping, provide customer support, take payment, prevent fraud, operate and improve the Service, send marketing communications where you have opted in, and meet legal obligations. Where you accept our Waiver and Release before checkout, we also make a copy of that signed acceptance available to you through a download link included in your order confirmation.
3. How We Share Your Information
We do not sell or rent your personal information for third-party marketing. We share information with: service providers acting on our behalf (for example, our e-commerce platform Shopify, payment processors Stripe and Affirm, our email marketing platform Mailchimp for newsletter signups, our secure cloud database provider, our document-storage provider Google Drive, where signed waiver records are archived, shipping carriers, and analytics and advertising providers); affiliated licensed insurance agencies, including Five Bays Insurance Agency, LLC, when you request a policy review or insurance assistance, so a licensed insurance professional can follow up regarding insurance-related products or services; authorities where required by law or to protect rights and safety; a successor in the event of a merger, acquisition, or other business transfer; and others with your consent.
If you apply for financing through Affirm, your application is submitted directly to Affirm and governed by Affirm's own privacy policy, available at affirm.com/privacy.
4. Data Retention
We retain personal information only as long as needed for the purposes above or as required by law, and then securely dispose of or anonymize it.
5. Data Security
We use reasonable administrative, technical, and physical safeguards, including encryption of data in transit, to protect personal information. No method of transmission or storage is completely secure.
6. Your Rights and Choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, to opt out of marketing, and to control cookies. California residents (under the CCPA, as amended by the CPRA) may request disclosure, deletion, and correction, and may opt out of the sale or sharing of personal information, without discrimination. If we enable technologies that constitute selling or sharing personal information, we will honor recognized opt-out preference signals, including Global Privacy Control, as required by law. To exercise any right, contact us at info@firefoil.com or use the "Do Not Sell or Share My Personal Information" link in our site footer. We may verify your identity before fulfilling a request.
7. Children's Privacy
The Service is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.
8. International Data Transfers
FireFoil is based in the United States, and your information is processed and stored in the United States. If you access the Service from outside the United States, you consent to that transfer, and we take steps to ensure appropriate safeguards.
9. Do Not Sell or Share My Personal Information
FireFoil does not sell personal information for monetary consideration. We do share limited advertising identifiers for cross-context behavioral advertising as defined under California law. Use the control below to opt out on this browser, or contact us.
Do not sell or share my personal information
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10. Cookies and Tracking
We use cookies and similar technologies that are strictly necessary (for the cart and checkout), analytics cookies, and an advertising pixel from Meta (Facebook and Instagram) used for conversion measurement and remarketing. We automatically honor the Global Privacy Control signal, so the advertising pixel does not load in browsers that send it. You can also disable the advertising pixel on this browser at any time using the "Do not sell or share my personal information" control above, and you can manage cookies through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time and will post the updated version with a new "Last Updated" date.
12. Contact
Firezat, Inc. dba FireFoil. Email: info@firefoil.com. Address: 1810 E Sahara Ave STE 75032, Las Vegas, NV 89104. Phone: (855) 918-3473.